Lost & Found

If you've lost an item, please complete the form below.

For items lost in the Terminal Link train station or Terminals 1 and 3 of Toronto Pearson Airport, please visit torontopearson.com to fill out a lost report or visit the Lost and Found Office on the Ground Level in Terminal 1. Alternatively, for further assistance please call the Airport Information Line at 416-AIRPORT (247-7678) or toll free at 1-866-207-1690.

For items lost on the UP Express, please fill out the form below. Lost and Found UP Express staff will review the information provided and respond to your inquiry, usually within 24 hours. Please note that it may take up to 72 hours for items to be transferred to the Lost and Found Office at Union Station. Alternatively, you may visit us at an UP Express Service counter or contact us at 1-844-GET-ON-UP.

Please note that UP Express does not assume responsibility for lost or stolen property.

Please fill out the form below

*Indicates required fields
Please enter your first name
Please enter your last name
Please enter your email address
Select Date
Please enter your date of travel
clock image
Please enter time in the format HH:MM.
Please enter your time of travel
Please select a location
Please select a location
Please select an item type
Your personal information is being collected under the authority of the Metrolinx Act, 2006, S.O. 2006, CHAPTER 16, s.5. Your personal information will be used to respond to your inquiry. Please do not include any personal or financial information, for example your credit card numbers. Please see our Privacy Policy.
Metrolinx is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ.
Questions about this collection should be directed to: Manager, Customer Contact, Metrolinx,
97 Front Street West, Toronto, ON, M5J 1E6
, (416) 869-3600.
Thank you for your submission. A representative from UP Express will respond to your request within two business days.